Important Contact Details for Your Area

This page provides a list of useful contact details for residents of St Mary’s Garden Village, Ross-on-Wye, Herefordshire. Please use the information below to ensure queries and issues are directed to the correct organisation.

Estate Management

Elite Property Management
For estate-related issues, access queries, Community Hub and gym matters, and general management enquiries.

Email: enquiries@elite-propertymanagement.com

Property Snags (First Two Years After Completion)

Edenstone Homes – Customer Care
For issues relating to the construction of your individual property during the two-year builder’s warranty period.

Email: customercare@edenstonegroup.com

Residents Association

St Mary’s Garden Village Residents Association
For community-related matters, feedback, and Residents Association enquiries.

Email: SMGVRA@outlook.com

Doctors (GP Surgeries)

Residents should register with a local GP practice of their choice. GP surgeries serving the Ross-on-Wye area include:

For urgent or out-of-hours medical advice that is not an emergency, contact NHS 111.
For medical emergencies, dial 999.

Vets

Veterinary practices serving the Ross-on-Wye area include:

Residents are advised to contact a local veterinary practice directly for routine care or emergency advice.

Police

Non-emergency:
To report non-urgent incidents or concerns, contact 101.

West Mercia’s Safer Neighbourhood Team visited SMGV and reassured us that Ross-on-Wye has low crime and break-in rates. Together let’s keep SMGV safe, please report any issues via 101, westmercia.police.uk or directly to PCSO’s:

Emergency:
For situations requiring immediate assistance, dial 999.